By booking and attending a session with our studio, you acknowledge that you have read, understood, and agree to the following terms.

Health Declaration

I confirm that I am in suitable physical condition to participate in Pilates Reformer exercise.

I have disclosed all relevant medical conditions, injuries, surgeries, chronic illnesses, medications, pregnancy, or other health concerns that may affect my ability to exercise safely.

I understand it is my responsibility to inform my instructor before every session if my health status changes.

If I have any doubts regarding my suitability to participate, I confirm that I have sought advice from my GP, physiotherapist, or other qualified healthcare professional before attending.

Informed Consent

I understand that Pilates Reformer is a form of physical exercise designed to improve strength, flexibility, posture, balance, mobility, coordination, and overall wellbeing.

Whilst Pilates is generally considered a safe form of exercise, I understand that participation carries inherent risks, including but not limited to:

• Muscle soreness and fatigue

• Muscle or ligament strains

• Joint irritation

• Slips, trips, or falls

• Aggravation of existing injuries or medical conditions

• Equipment-related accidents

• Rarely, more serious injury

I voluntarily accept these risks and choose to participate.

I understand that no guarantee has been made regarding specific results.

My Responsibilities

I agree to:

• Follow all instructions given by my instructor.

• Work within my own physical limits.

• Inform my instructor immediately if I experience pain, dizziness, chest pain, shortness of breath, nausea, or any unusual symptoms.

• Stop exercising immediately if instructed to do so.

• Wear suitable exercise clothing and grip socks for all Reformer sessions.

• Arrive fit to exercise and not under the influence of alcohol or recreational drugs.

Pregnancy

If I become pregnant, or suspect I may be pregnant, I will notify my instructor before attending further sessions.

Participation during pregnancy is undertaken at my own risk and may require medical clearance depending on my stage of pregnancy and medical history.

Instructor Discretion

My instructor reserves the right to modify exercises, refuse participation, or end a session if they believe it would be unsafe for me to continue.

Medical Emergencies

In the unlikely event of illness or injury during a session, I consent to appropriate first aid being administered and understand that emergency medical assistance may be sought if deemed necessary.

Limitation of Liability

I acknowledge that I participate voluntarily and assume responsibility for the risks associated with exercise.

To the fullest extent permitted by law, I release and hold harmless the instructor and studio from claims arising from my participation, except where liability arises from negligence or cannot legally be excluded under applicable law.

Nothing within these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot legally be excluded under UK law.

Bookings

All sessions must be booked in advance through the online booking system.

Payment is required at the time of booking unless otherwise agreed.

Cancellation Policy

A minimum of 24 hours' notice is required to cancel or reschedule any appointment.

Cancellations made with less than 24 hours' notice will be charged in full.

Package sessions cancelled within 24 hours will be deducted from your package.

No Shows

Failure to attend a booked session without notice will result in the full session fee being charged or the session being deducted from your package.

Packages

Packages are non-refundable and non-transferable unless otherwise agreed in writing.

All package sessions must be used within 6 months of the date of purchase.

Any unused sessions remaining after the 6-month expiry date will expire and cannot be refunded, transferred, or exchanged.

Group Classes

Group classes require a minimum number of participants to run.

The studio reserves the right to cancel or reschedule a class if minimum attendance is not met or due to unforeseen circumstances.

If the studio cancels a class, clients will receive a replacement class credit or refund.

Private Sessions

Private sessions are tailored to each individual's needs. While every effort is made to help clients achieve their goals, specific outcomes cannot be guaranteed.

Equipment & Studio Safety

Clients agree to use all Pilates equipment as instructed.

Any deliberate misuse of equipment may result in removal from the session.

Grip socks must be worn during all Reformer classes for hygiene and safety reasons.

Personal Belongings

The studio accepts no responsibility for lost, stolen, or damaged personal belongings.

Photography

Photographs or videos will only be taken with your separate consent and may be used for marketing purposes only if permission has been provided.

Privacy

Any personal or medical information collected will be stored securely and used solely for the purpose of providing safe and appropriate instruction in accordance with applicable data protection laws.

Changes to Bookings & Terms

The studio reserves the right to amend class schedules, instructors, pricing, packages, and these Terms & Conditions where necessary. The most current version will always be available through the booking system or on request.

Client Agreement

By booking and attending a session, I confirm that:

• I have read and understood this Waiver, Informed Consent, and Terms & Conditions.

• I understand the risks associated with participating in Pilates Reformer exercise.

• I understand that I am responsible for informing my instructor of any relevant changes to my health.

• I voluntarily agree to participate.

• I agree to abide by the studio policies outlined above.

• I understand that all packages must be used within 6 months of purchase.

• I understand that booking and attending a session constitutes acceptance of these Terms & Conditions.